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Fair Play Policy


One of our main concerns of online gaming operations is to uphold fair gaming:

    With the exception of sports betting and LIVE casino games, in order to ensure the integrity of our casino games, a Random Number Generator (RNG) is always used to determine the random outcome of such games.

    This is a standard industry system which ensures consistently random results which has also been extensively tested by running and analyzing thousands of game rounds. The randomness of the RNG provides a credible and fair gaming environment.

    Our software is checked and tested on a regular basis to produce a gaming payout percentage.

    We cooperate with gambling regulatory authorities and online gambling licensing organisations with the intent of ensuring our compliance with the legislation of relevant jurisdictions.


PrimeScratchCards is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8:00am CET to 1:00am CET. Please do not hesitate to contact the PrimeScratchCards team. Just click on Contact Us
 
Copyright 2020- All Rights Reserved. Primescratchcards.com is a brand owned by Prime Online LTD, a company incorporated under the laws of British Virgin Islands. The games on this website are powered and operated by Aspire Global International LTD., a Malta based company with registration number C42296 and having registered office at 135, High street, Sliema SLM 1548, Malta, which is a fully licensed operator under the Remote Gaming Regulations of Malta MGA/CRP/148/2007 issued on the 17 August 2009 (this license incorporates the previous licenses held by the Company and list the old license numbers with their license dates) and regulated by the Malta Gaming Authority. In Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001). The current status of operators license can be found at: Gambling Commission.

Gambling can be addictive, please play responsibly
Please contact:
https://www.begambleaware.org/ and  0808 8020 133 (UK)
https://www.problemgambling.ie/ and 089 241 5401 (Ireland)
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